Question 1

When is the San Miguel River season?

Accepted Answer

The San Miguel River near Telluride runs from May through June only, when snowmelt from the San Juan Mountains creates optimal water levels. This is a limited seasonal window — book early to secure your spot.

Question 2

How difficult is the San Miguel River?

Accepted Answer

The San Miguel is rated Class III+ with technical rapids, wave trains, and rock gardens. This trip is best suited for ages 14+ with at least moderate fitness. No prior rafting experience is required, but this is not a gentle float — expect to get wet and have your heart pumping!

Question 3

What should I bring?

Accepted Answer

We provide wetsuits, splash jackets, helmets, and PFDs. You should bring water shoes or sturdy sandals (no flip-flops), sunscreen, sunglasses with a strap, and a change of dry clothes for after the trip. The water is cold — the wetsuit makes all the difference.

Question 4

What is the cancellation policy?

Accepted Answer

Cancel at least 72 hours before your departure time for a full refund. No refunds within the 72-hour window. Trip insurance is available for 8% of your booking total — cancel up to 12 hours before launch for an 80% refund.

Question 5

Where do I meet for the trip?

Accepted Answer

The exact meeting location is provided in your confirmation email. We handle transportation from the meeting point to the river put-in and back. Plan to arrive 15 minutes early to sign waivers and get fitted for gear.

Question 6

What forms of payment do you accept?

Accepted Answer

We accept all major credit cards (Visa, Mastercard, Amex, Discover), cash, and Apple Pay/Google Pay. We also accept Venmo and PayPal for guide tips.

Question 7

What happens if there's bad weather?

Accepted Answer

We run trips rain or shine — mountain weather is part of the adventure! The only time we cancel is if conditions become unsafe (lightning, dangerous water levels). If we cancel, you receive a full refund or can reschedule.

Question 8

What should I bring for the trip?

Accepted Answer

We provide wetsuits, splash jackets, helmets, and PFDs. You should bring water shoes or sturdy sandals (no flip-flops), sunscreen, sunglasses with a strap, and a change of dry clothes for after the trip. The water is cold — the wetsuit makes all the difference.

Question 9

How difficult is the San Miguel River?

Accepted Answer

The San Miguel is rated Class III+ with technical rapids, wave trains, and rock gardens. This trip is best suited for ages 14+ with at least moderate fitness. No prior rafting experience is required, but this is not a gentle float — expect to get wet and have your heart pumping!

Question 10

Do I need to know how to swim?

Accepted Answer

While swimming ability is helpful, it’s not strictly required. You’ll wear a Coast Guard-approved PFD (life jacket) and helmet at all times. Let your guide know if you’re not a strong swimmer so they can give you extra attention and positioning in the raft.

Question 11

When is the rafting season?

Accepted Answer

The San Miguel River near Telluride runs from May through June only, when snowmelt from the San Juan Mountains creates optimal water levels. This is a limited seasonal window — book early to secure your spot as trips fill up fast.

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