Question 1

When is the best time to visit Moab?

Accepted Answer

The Colorado River Daily section runs late March through October. Westwater Canyon is available July and August. Ruby Horsethief runs May and September. Spring and fall offer the best weather for outdoor adventures.

Question 2

Do I need experience for the Jeep tour?

Accepted Answer

Not at all! Our experienced local guides handle all the driving while you relax and take in the scenery. The Moab Signature Jeep Tour is suitable for all ages and experience levels.

Question 3

What should I bring?

Accepted Answer

Sun protection is essential — hat, sunscreen, sunglasses, and water. For rafting, bring quick-dry clothing, sturdy sandals or water shoes (no flip-flops), and a change of dry clothes. For the Jeep tour, dress in layers and bring a camera.

Question 4

Are the tours family-friendly?

Accepted Answer

The Colorado River Daily section welcomes ages 3 and up with gentle Class I-II rapids. The Moab Jeep Tour is suitable for all ages. Westwater Canyon requires ages 14+ due to Class III-IV rapids.

Question 5

What is the cancellation policy?

Accepted Answer

Day trips require 72 hours notice for a full refund. The Ruby Horsethief multi-day trip requires 14 days notice prior to your start date for a full refund.

Question 6

Where do I meet for my tour?

Accepted Answer

Check your confirmation email for meeting details. The Moab Jeep Tour departs from downtown Moab. Rafting meeting locations vary by trip and are provided in your confirmation.

Question 7

What forms of payment do you accept?

Accepted Answer

We accept all major credit cards (Visa, Mastercard, Amex, Discover), cash, and Apple Pay/Google Pay. We also accept Venmo and PayPal for guide tips.

Question 8

Do you offer group discounts?

Accepted Answer

Yes! We offer discounts for groups of 8 or more on most tours. Contact us directly for group pricing. We also do private tours for corporate events, bachelor/bachelorette parties, and family reunions.

Question 9

What happens if there's bad weather?

Accepted Answer

We run trips rain or shine — desert weather is part of the adventure! The only time we cancel is if conditions become unsafe (lightning, flash flood warnings). If we cancel, you receive a full refund or can reschedule.

Question 10

Do I need to know how to swim?

Accepted Answer

While swimming ability is helpful, it’s not required for most trips. You’ll wear a Coast Guard-approved PFD (life jacket) at all times. Let your guide know if you’re not a strong swimmer so they can give you extra attention.

Question 11

What should I wear for rafting?

Accepted Answer

Wear quick-dry clothing, sturdy sandals or water shoes (no flip-flops), and bring sun protection — hat, sunscreen, and sunglasses with a strap. Bring a change of dry clothes for after the trip.

Question 12

What's the difference between the Castle Valley float and Westwater Canyon?

Accepted Answer

The Castle Valley float is a gentle Class I-II trip perfect for families with kids as young as 3. Westwater Canyon is a full-day Class III-IV whitewater adventure for ages 14+ with 11 named rapids through billion-year-old rock.

Question 13

Are there any physical requirements for the Jeep tour?

Accepted Answer

No special physical requirements — you’re riding as a passenger while our expert guide handles the driving. The tour is suitable for all ages and fitness levels. The trail can be bumpy, so let us know if you have any back or mobility concerns.

Question 14

Can kids go on the Jeep tour?

Accepted Answer

Absolutely! The Moab Signature Jeep Tour is suitable for all ages. Kids love climbing the slickrock and seeing the panoramic canyon views. Car seats can be accommodated — just let us know when booking.

Question 15

How long is the Jeep tour?

Accepted Answer

The Moab Signature Jeep Tour is approximately 3 hours. We offer multiple departure times throughout the day so you can fit it into your schedule. Morning tours tend to have the best light for photos.

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